Authorized Service Centers

Our goal is to improve the efficiency and technical skills throughout our distribution channel and improve the support to our customers. The Service Centers listed below have completed extensive training sessions that are available to our distribution channel or end-users.

RAE Systems Europe functions as a repair and service center to support the users of RAE Systems products.

RAE Systems Europe Kirstinehøj 23A 2770 Kastrup Denmark Email: service@raeeurope.com

RAE Systems UK D5 Culham Innovation Centre Culham Science Centre Abidong, OX 14 3DB United Kingdom Email: service@raeeurope.com

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Level 2 Service Centers:

• All Level 2 service centers have attended and completed Training 1 and 2 at RAE Systems Europe's office location.
• They have calibrated equipment for repairs as well as meeting the requirements provided by RAE Systems.
• Their Electrostatic Discharge (ESD) area must be functional.
• Each service center has trained personnel on site and keeps training records for that personnel.
• Each service center also keeps all service records for a period of 10 years.
• The service center holds a minimum stock as described by RAE Systems Europe.
• These service centers can replace non-warranty PCB boards; they can also replace membrance panels and other non-PCB soldered parts under warranty.

RAE Systems Benelux Hoofdweg 34C 2908 LC Capelle aan den IJssel, Netherlands Phone: +31.10.442.6149 Fax: +31.10.442.6148 Email: p.sieben@rae.nl

RAE Systems Spain Av. Remolar, 31 08820 El Prat de Llobregat, Spain Phone: +34.93.378.8352 Fax: +34.9..378.8353 Email: mdelgado@raespain.com

Australia

• Active Environmental Solutions
  Unit 3, 266 Bolton Street
  Eltham, VIC 3095, Australia
  Phone: +61.3.9431.3500
  Fax: +61.3.9431.3577
  Email: service@aesolutions.com.au

Austria

• Trenka Industriebedarf Handelsgesellschaft m.b. H.
  Czeija-Nissl-Gasse 7
  AT-1210 Wien, Austria
  Tel: +43 (1)-278 21 30
  Fax: +43-(1)-278 21 30/41
  info@trenka.co.at

Germany

• C/E/R GmbH
  In den Lohgärten 24
  66440 Blieskastel, Deutschland
  Tel: +49 (0)6842 510 95 0
  Fax: +49 (0)6842 510 95 15
• Fritz Massong GmbH
  Schießgartenweg 8a
  67227 Frankenthal, Deutschland
  Tel: +49 (0)6233 365-0
  Fax: +49 (0)6233 365-450
  Email: info@massong.com
• Kilian Fire & Safety GmbH & Co.KG
  Franz-Betz-Str. 28, D-94227 Zwiesel, Deutschland
  Tel: 0 99 22/80 25 85
  Fax: 0 99 22/80 25 86
  berthold.kilian@t-online.de
• Move Orange
  Timm - Krögerstr. 42
  21680 Stade, Deutschland
  Phone: +49 (0) 4141 412082
  Fax: +49 (0) 4141 412083
  Email: info@moveorange.de
• MLU Messtechnik für Luft und Umwelt GmbH
  Altendorfer Str. 97-101
  D-45143 Essen, Deutschland
  Phone: +49 (0) 201 281091
  Fax: +49 (0) 201 281094
  Email: info@mlu.eu
• rbr Meßtechnik GmbH
  Am Großen Teich 2
  58640 Iserlohn, Deutschland
  Phone: +49 (0) 2371 9455
  Fax: +49 (0) 2371 40305
  Email: raesystems@rbr.de

New Zealand

• APC - Associated Process Controls Ltd.
  1/15 Puriri Street
  New Lynn, Auckland, New Zealand
  Phone: +64.9.827.6001
  Fax: +64.9.827.7897
  Email: apc@apc.co.nz

United Kingdom

• Ribble Enviro Ltd
  Unit 3 Gisburn Business Park, Gisburn Road, Gisburn,
  Nr Clitheroe
  Lancashire, BB7 4JP UNITED KINGDOM
  Phone: +44.01200.445804
  Fax: +44.01200.445809
  Email: service@ribble-enviro.co.uk
• Shawcity Ltd.
  Pioneer Road, Faringdon
  Oxfordshire SN7 7BU, UNITED KINGDOM
  Phone: +44.01367.246960
  Fax: +44.01367.243200
  Email: info@shawcity.co.uk

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Level 1 Service Centers:

• All Level 1 service centers must have trained personnel and keep training records of personnel.
• Each service center must keep all service records for 10 years.
• These service centers cannot remove a PCB board from the housing of the instrument, but they can perform calibration of the instrument and replace pumps and sensors.

RAE Systems France 336, rue de la Fée des Eaux 69390 Vernaison, France Phone: +33.4.78.46.16.65 Fax: +33.4.78.46.25.98 Email: jguiraut@raesystems.com

Belgium

• BPI Instruments bvba
  Dok Zuid, 7
  9000 Gent, Belgium
  Phone: +32.9.234.01.58
  Fax: +32.9.234.03.58
  Email: tech@bpiinstruments.be
• BPI Instruments sprl
  Rue Hemricourt, 33
  4000 Liège, Belgium
  Phone: +32.4.253.57.55
  Fax: +32.4.253.57.50
  Email: sales@bpiinstruments.be

Finland

• Senveco Oy
  Halsuantie 2
  FIN-00420 Helsinki, Finland
  Phone: +358.9.530.66.590
  Fax: +358.9.530.66.595
  Email: senveco@senveco.fi

Germany

• Fritz Massong GmbH
  Schiessgartenweg 8a
  67227 Frankenthal, Deutschland
  Phone: +49 6233 365 0
  Fax: +49 6233 365 450
  Email: info@massong.com

Ireland

• Seridan Limited
  Coolmine Industrial estate
  Clonsilla, Dublin, Ireland
  Phone: +353 (0) 1 820 6346
  Fax: +353 (0) 1 820 6347
  Email: alan@seridan.com

Italy

• Recom Industriale s.r.l.
  Via Pietro Chiesa, 25
  Genova, Italy
  Phone: +39.010.469.5661
  Fax: +39.010.642.4205
  Email: info@recomind.com

Norway

• Martin Bruusgaard & Co AS
  Løkketangen 20
  1300 Sandvika, Norway
  Phone: +47.67.54.93.30
  Fax: +47.67.54.93.31
  Email: chr@bruusgaard.no

Sweden

• Scantec Lab AB
  Box 238
  433 24 Partille, Sweden
  Phone: +46.31.336.90.00
  Fax: +46.31.336.90.36
  Email: scantec.info@scanteclab.se

Switzerland

• Contrec Technologies AG
  Riedstrasse 6
  CH-8953 Dietikon, Switzerland
  Phone: +41.1.746.32.20
  Fax: +41.1.746.32.29
  Email: info@contrec.ch